Terms of Service

OVERVIEW

This website is operated under the brand name Vittoria Velaria. Throughout the Site, the terms “we,” “us,” and “our” refer to Vittoria Valeria.

We offer this website, vittoriavelaria.com, including its information, tools, products, and services, subject to these Terms of Service and the policies referenced below.

By visiting our Site or purchasing from us, you agree to these Terms of Service (“Terms”). These Terms apply to all users, including visitors, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree, you should not use the Site or Services.

New features and tools added to the store are also subject to these Terms. You can review the current version on this page.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products online.

Nothing in these Terms excludes or restricts your mandatory rights under applicable consumer protection laws.

SECTION 1 – ONLINE STORE TERMS

By using our Services, you confirm that you are of legal age to enter into a binding agreement in your country of residence, or that you are using the Site under appropriate parental or guardian supervision.

You must not use our products or Services for illegal or unauthorized purposes, or violate any applicable laws, including intellectual property laws.

You must not transmit viruses, malware, or other destructive code.

We may suspend or terminate access to the Services where reasonably necessary to address a breach of these Terms, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We may refuse or restrict access to the Services for legitimate reasons, including suspected fraud, unlawful activity, or violations of these Terms, subject to applicable law.

Information transmitted through the Services may pass through different networks and be adapted to technical requirements. Payment information is handled through our payment providers and encrypted during transmission over networks.

You must not reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the Services without our express written permission, except where permitted by law.

Headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We take reasonable care to keep information on our Site accurate and current. However, occasional errors or omissions may occur.

General editorial content is provided for information only. Historical information may not be current and is provided for reference.

We may update the Site when necessary. Nothing in this section limits our responsibility for accurate product descriptions or information that forms part of your purchase contract.

SECTION 4 – MODIFICATIONS TO THE SERVICES AND PRICES

Product prices may change from time to time. Price changes will not affect orders we have already accepted.

We may modify, suspend, or discontinue website features or Services for operational, technical, or other legitimate reasons.

Where a change affects an existing order or your contractual rights, we will notify you and provide any remedies required by applicable law.

SECTION 5 – PRODUCTS, RETURNS AND EXCHANGES

Vittoria Valeria sells accessories, including necklaces, earrings, bracelets, and bags.

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Returns & Refunds Policy, subject to your mandatory consumer rights.

We make reasonable efforts to display product images, colors, materials, and dimensions accurately. Colors may appear differently depending on your screen and lighting conditions.

Please review the product description, measurements, materials, and care instructions before purchasing.

We may limit quantities, restrict delivery to certain locations, or discontinue products for legitimate business reasons. Changes to product descriptions or availability will not alter orders already accepted without your agreement or a lawful basis.

Products must meet the standards required by applicable law, including being as described and of satisfactory quality.

Any final-sale or hygiene-related restrictions apply only where legally permitted. Our Returns & Refunds Policy does not override statutory cancellation rights or rights relating to faulty, damaged, or incorrectly supplied goods.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information, including your name, email address, billing address, shipping address, and payment details.

Please promptly update relevant information so we can process your transactions and contact you when necessary.

We may refuse or cancel orders for legitimate reasons, including suspected fraud, payment issues, stock shortages, or reasonable quantity restrictions. We may also restrict orders that appear to be intended for unauthorized resale or distribution.

If we cancel an order, we will notify you using the contact information provided and refund any payment collected for the cancelled items.

Please review our Returns & Refunds Policy for further information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to optional third-party tools that we do not operate or control.

These tools may be subject to separate terms issued by their providers. Please review those terms before using them.

To the extent permitted by law, optional third-party tools are provided “as is” and “as available.” Nothing in this section excludes responsibilities that we cannot lawfully exclude.

New tools or features offered through the Site will also be subject to these Terms and any additional terms clearly disclosed to you.

SECTION 8 – THIRD-PARTY LINKS

Our Site may contain content or links provided by third parties.

Third-party links may direct you to websites that are not affiliated with or controlled by us. We do not control their content, products, services, or privacy practices.

Please review the relevant third party’s terms and policies before entering into a transaction or providing personal information.

Questions or complaints about purchases made directly from third parties should be directed to the relevant provider. This does not affect our responsibilities for products or Services purchased from us.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit product reviews, suggestions, ideas, or other content intended for publication or business feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, adapt, and display that content in connection with operating and promoting our business.

This permission is subject to applicable law and our Privacy Policy. It does not authorize us to publish private customer support correspondence or confidential personal information without an appropriate lawful basis.

Unless otherwise agreed, we are not required to compensate you for voluntary submissions or respond to every submission.

We may remove content that is unlawful, abusive, misleading, defamatory, infringes intellectual property rights, contains malware, or otherwise violates these Terms.

Your submissions must not violate another person’s copyright, trademark, privacy, or other rights. You must not impersonate another person, use a false identity, or mislead us about the origin of a submission.

You are responsible for the content you submit and for ensuring that you have the necessary rights to share it.

SECTION 10 – PERSONAL INFORMATION

Our collection and use of personal information are described in our Privacy Policy.

Please review that policy for information about how we collect, use, disclose, and protect personal information and how you may exercise applicable privacy rights.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Our Site may occasionally contain errors relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We may correct errors and update information when necessary.

If an error materially affects your order, we will contact you to explain the issue and, where appropriate, give you the option to proceed on corrected terms or cancel for a refund. We will not charge an increased price without your agreement.

Nothing in this section permits us to disregard an accepted contract or your rights under applicable law.

SECTION 12 – PROHIBITED USES

You must not use the Site or its content to:

• Engage in unlawful activity or encourage others to do so.

• Violate applicable laws or regulations.

• Infringe our intellectual property rights or those of others.

• Harass, threaten, abuse, defame, or unlawfully discriminate against others.

• Submit false, fraudulent, or misleading information.

• Upload or transmit viruses, malware, or other harmful code.

• Collect or track another person’s personal information without authorization.

• Send spam, conduct phishing, or engage in deceptive activity.

• Access restricted systems or collect website data through unauthorized automated means.

• Publish unlawful or exploitative content.

• Interfere with or bypass security features.

We may suspend or terminate access where reasonably necessary to prevent or address these activities.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We take reasonable care in operating the Site, but we do not guarantee that it will always be uninterrupted, available, or free from technical errors.

We may temporarily suspend access for maintenance, security, or operational reasons.

Subject to applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was made or losses caused by your unlawful use of the Services.

Our products are supplied for personal use. Where you use them for business or resale purposes, we do not accept liability for business losses, including loss of profits, business opportunities, or business interruption, to the extent permitted by law.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms removes your statutory rights concerning the quality, description, fitness for purpose, or supply of products.

SECTION 14 – RESPONSIBILITY FOR BREACHES

You are responsible for your unlawful use of the Services and breaches of these Terms.

To the extent permitted by applicable law, we may seek recovery of reasonable, direct losses caused by your deliberate misuse of the Services or infringement of third-party rights.

You are not responsible under this section for losses caused by our own breach, negligence, or unlawful conduct.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, it will be treated as removed or limited to the extent necessary.

The remaining provisions will continue to apply, where legally permitted.

SECTION 16 – TERMINATION

You may stop using the Site at any time.

We may suspend or terminate your access if you materially breach these Terms or if reasonably necessary for security or legal reasons.

Termination does not affect rights and obligations that arose before termination, including payment obligations for properly supplied goods, refund obligations, and statutory consumer rights.

Any provisions intended to continue after termination will remain effective to the extent permitted by law.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated into them and the information forming part of your order, constitute the agreement between you and us concerning the Services.

Our failure to enforce a provision immediately does not waive our right to enforce it later.

Nothing in these Terms excludes statements or representations that cannot lawfully be excluded from your contract.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements under which we provide Services are governed by the laws of England and Wales.

If you are a consumer residing elsewhere, this choice of law does not deprive you of mandatory protections provided by the laws of your country of residence where those protections apply.

Nothing in these Terms restricts your right to bring proceedings in a court available to you under applicable consumer protection laws.

SECTION 19 – CHANGES TO THESE TERMS

You can review the current version of these Terms on this page.

We may update these Terms to reflect changes to our Services, business operations, or legal requirements. Updated Terms will apply prospectively from their stated effective date.

Unless required by law or agreed with you, changes will not alter the terms of orders already accepted.

Where required, we will provide notice of material changes before they take effect.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Vittoria Velaria

Email: info@vittoriavelaria.com

Address:
UNIT 501 LEROY HOUSE
434-436 ESSEX ROAD
LONDON
UNITED KINGDOM
N1 3FY